Service detail
Has your machine broken down at a remote job site, or even in another country? Gültekinler's experienced mobile service teams reach your machine's location, whether at home or abroad, in the shortest possible time and carry out the necessary work directly on site. Any required spare parts are sent in the same shipment, and customs clearance and logistics are coordinated by our team. With field experience across 15 countries, all you have to do is tell us what you need; we take care of the rest.
3B model · Backhoe Loader
Scope
What does this service include?
- Domestic and international field service (15 countries)
- Emergency breakdown response and priority mobilization
- Dispatch of technicians and field engineers
- On-site fault diagnosis, maintenance and repair
- Delivery of the required spare parts in the same shipment
- Customs clearance and international logistics coordination
- Short-term field support or an on-site technical team for the duration of the project
Advantages
Why Gültekinler?
- Proven field service capability across 15 countries
- Single-point coordination: parts, technician and service together
- Fast cross-border mobilization, including customs know-how
- Closing out the fault without moving your machine off site
FAQ
Frequently Asked Questions
Which countries do you provide mobile service to?
We provide mobile service to 15 countries, including Iraq, Azerbaijan, Georgia, Kazakhstan and the Central Asian states. Feel free to ask about the country on our service list.
Do you dispatch a technician only?
Depending on the need, we can send technical staff alone or a complete package of personnel plus spare parts plus full service. Both options come with end-to-end coordination, including customs clearance.
In an emergency, how quickly can you reach us?
We plan the fastest mobilization possible based on location and customs conditions. Simply flag your request as urgent; our team will prioritize it and let you know the estimated arrival time.
Do you also supply the spare parts?
Yes. We quickly source the required parts from the deep stock of our own spare parts division or from our supply network and ship them together with the service team.
Get a quote for this service
Get in touch with us for a fast, transparent quote; whatever the field requires, let's plan it together.